Frequently Asked Questions

Everything you need to know about your Nanlite lighting equipment.

Does Nanlite offer international shipping?

Yes, we ship our professional lighting solutions worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

What is the warranty period for Nanlite products?

All Nanlite fixtures come with a standard 1-year limited warranty, which can be extended to 2 years by registering your product on our official website within 30 days of purchase.

Can I control my Nanlite lights via a smartphone app?

Most modern Nanlite fixtures, including the Forza and PavoTube series, feature built-in Bluetooth and can be controlled wirelessy using the NANLINK mobile app available for iOS and Android.

What is your return policy for electronic equipment?

We offer a 30-day return policy for items in their original packaging and condition. Please note that a restocking fee may apply to opened electronic equipment.

Are firmware updates available for my lights?

Yes, we regularly release firmware updates to improve performance and add features. You can download the latest firmware from our support page and install it via the USB port on your fixture.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and specialized financing options for professional production houses.